F.A.Q.

 

When will my order be shipped?

We generally ship Your package on the first business day after you have placed Your order. Exceptions are orders by prepayment, where we ship the package on the first business day after Your payment has reached us.

 

When do i get my package?

Depending on the delivery address due delivery times vary. Please check our Shipping Info . there you can find an overview for the standard delivery times. 

 

Is it possible to track my order?

 

Yes, for sure! After you have placed your order, you will immediately receive all tracking information from us to follow the status of the shipment. So you always know exactly where your package is

 

How can i pay fo my purchase?

To give you a convenient and secure order-experience in our store,we offer you a choice of multiple payment methods.You may use Internet  Banking, Debit Card, PayPal, Credit Card or E-Wallets to make your purchase.

 

Is it safe to use my credit card at Demonic Arts?

Whatever your preferred choice of payment is, you can trust that our  payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.

How much is the shipping fee?

The delivery time varies depending on the delivery location and articel weight and form. For some locations we have an option for free delivery.